Policy

1. Scope
Use of the Keducon E-Learning Private Limited (hereinafter referred to as “KELPL”)
website at https://www.keduon.com (hereinafter referred to as “Website”) is subject to
these terms and conditions of use. Users who do not accept these terms of use are not
authorised to use or continue using this website. We may amend these terms of use at
any time and any revised version will be effective immediately that it is displayed on this
website. This website uses cookies. By using this website and agreeing to these terms
and conditions, you consent to KELPL's use of cookies in accordance with the terms of
KELPL's privacy policy. In the event of any comments or questions concerning these
terms of use, please contact us by e-mailing at info@keducon.com or
support@keducon.com or by writing to us at Keducon E-Learning Pvt. Ltd., 402, Sector
38A, Chandigarh,India.
2. Services
1. Keducon’s Live Classes / Keducon STEM Videos (hereinafter referred to as “Keducon Online
Products”) are subscription based pre-paid services offered by KELPL for the student/users
preparing for the Medical and engineering entrance exams, board / school examinations and other
competitive exams. The complete gamut of services offered by KELPL are listed in detail on the
Website of the company at http://www.keducon.com
2. The services of this Website are available only to the registered users ("Users") on a single user
basis, for a particular period of time on making the stipulated payment and abiding by the applicable
terms and conditions. The said services are personal in nature and cannot be assigned or transferred
to or shared with any other person other than the registered users.
3. In order to use online services of this Website, the User must obtain access to the World Wide Web,
either directly or through devices that access web-based content, and pay any service fees
associated with such access to your service provider. In addition, User will need to have access to all
equipment necessary to make such a connection to the World Wide Web, including a computer and
modem or other access devices. The Website is best viewed in following systems/configurations:
1. Bandwidth: 1 mbps or higher
2. OS: Windows 7 or later version of Windows
3. Browsers: Internet Explorer 10 or later or Google Chrome 34 or later
4. Access to the KELPL services and content is subject to these terms and conditions.
3. Registration, Password
1. For registration the User shall give accurate information and, where such information changes over
time, update such information (to the extent possible: online) without undue delay. The User shall
ensure that their e-mail address, as provided to www.keducon.com (User is redirected to these links
via the Website based on the service the User is interested in), is updated at all times and an address
at which the User can be contacted.
2. If you are directly subscribing as a user of this Website, you represent and warrant that you are at
least 18 years of age and that you possess the legal right and capacity to use the services of
Keducon Online Products in accordance with the stated terms and usage policies. In cases, where a
minor below the age of 18 years of age, wants to use this website, such a user shall duly register
himself through his parent/ guardian and such a parent/ guardian hereby agrees to accordingly
register and supervise usage by, and be responsible for the action of any such minors who use the
computer and/or password to access the site. The parent/ guardian shall enter into this agreement on
behalf of such minor and bind himself/herself in accordance with all terms and conditions herein.
3. By registering yourself as a user and subscribing to avail the services of this Website, it will be
deemed that you have read, understood and agreed to fully abide by all the terms and conditions of
the Website as contained herein.
4. Some pages of the Website may be password protected. In the interest of safety and security of the
data and Website, only registered or paid users may access said pages. KELPL reserves the right, in

its sole discretion, to terminate or refuse all or part of its services, for any reason without notice to
you. KELPL particularly reserves the right to determine certain web pages, which were previously
freely accessible, subject to registration. KELPL is entitled, at any time and without obligation to give
reasons, to deny the user the right to access the password-protected area by blocking its User Data
(as defined below), in particular, if the User uses false data for the purpose of registration; violates the
Terms of Use or neglects its duty of care with regard to Data; violates any applicable laws in the
access to or use of the KELPL Website or did not use the KELPL Website for a longer period.
5. By registering on the Website, you agree to:
1. Make your contact details available to KELPL so that you may be contacted by KELPL for education
information through email, telephone and SMS.
2. Receive promotional mails/special offers from the Website or any of its partner websites, if any; and/
or
3. be contacted by KELPL in accordance with the privacy settings set by you.
6. Upon registration the User will be provided with an access code, comprising a User ID and a
password ("User Data"). On first access, the User shall promptly change the password received into a
password known only to the User. The User Data allows the User to view or change its data or, as
applicable, to withdraw its consent to data processing.
7. The User shall ensure that User Data is not accessible by third parties and is liable for all transactions
and other activities carried out under its User Data. At the end of each online session, the User shall
log-off from the password protected websites. If and to the extent the User becomes aware that third
parties are misusing their data, the User shall notify KELPL thereof without undue delay in writing, or,
as the case may be, by e-mail.
8. After receipt of the notice under paragraph 3 (7) above, KELPL will deny access to the password-
protected area under such User Data. Access by the user will only be possible again upon the User's
application to the Website or upon new registration. Please note that the password generated by you
for accessing the Website should not be shared by you with anyone else at any time. Please also
note that especially with regard to the Product/Service’s purchased by you, the same have been
licensed to you by KELPL for your own use only and you cannot share your password with others or
allow others to use the paid courses. This will be a gross violation of the license terms governing the
paid Product/Services.
4. Fees/Charges
The fee includes prevalent taxes & charges imposed by government authorities. If at any
point of time, Government further increases taxes or charges, the extra amount will be
borne by the user from the date of enforcement of the act by the Govt. In case the
KELPL gives concession/discount/scholarship to any user/student and Government
Charges taxes on such amount of concession/discount/scholarship, the amount in such
case has to be borne by the user/student. The quantum of
concession/discount/scholarship to be given to any user/student shall be as per the
policy of KELPL from time to time.
Refund Policy
Keducon’s Live Classes
 Registration Fees is Non-Refundable under any circumstances.·
 Short term courses/ crash courses/Test series/chapter/module courses are Non-refundable under any·
circumstances.

FEES
COMPONENTS

Before
Batch
commence
ment WEEK 1 WEEK 2 WEEK 3 WEEK 4

WEEK 5
or Later

Registration Fees

Non-
Refundable

Non-
Refundabl
e

Non-
Refundabl
e

Non-
Refundabl
e

Non-
Refundabl
e

Non-
Refundabl
e
Admission Fees 75% 50% 35% Non-

Tuition Fees
Exam Fees

Refundable Refundabl
e
Refundable
75%
Refundable

Refundable
75%
Refundable

Refundable
75%
Refundable

Refundable
Pro-Rata
Basis :
Calculated as
per Number
of days of
service
availed from
the Batch
Start Date or
Registration
Date,
whichever is
later, to
Date of
submission
of refund
application.
Balance if
any, shall be
refundable
(upto 75% of
Tution+Exam
fees)
Week-1 will be counted from the date of first payment by student or date of start of the batch,
whichever is later.
The fee to be used for pro-rata calculation of service availement shall be Net payable Fee
Keducon STEM Videos
 Registration Fees is Non-Refundable under any circumstances.·
FEES COMPONENTS

Before
Activation

One Time Viewing Fees

Non-
Refundable

Hardware Charges
(wherever applicable)

Non-
Refundable

Replacement Policy
Replacement Policy for Books:
1. Due to receipt of Physically Damaged product: Request should be made within 5 days of
delivery/receiving of the product. Detailed images to be sent by the customer to
support@keducon.com before initiation of the replacement. Replacement order of damaged books
will be shipped as per stock availability.
2. Due to missing item: Request should be made within 5 days of delivery/receiving of the product.
The missing item will be shipped as per stock availability.
Replacement Policy for SD Cards / Tablet
1. Due to receipt of Physically Damaged product: Request should be made within 5 days of
delivery/receiving of the product. Detailed images to be sent by the customer before initiation of the
replacement. The replacement order will be shipped only after receipt of the original order at the
warehouse, as per stock availability.

2. Due to receipt of Defective (non-functional) product: Support team to first take the customer on
remote access, diagnose the problem, try to solve it remotely, and if not solvable, then replacement
order to be shipped, but only after receipt of the original order at the warehouse.
 

Duplicate Order Policy:
Request for Duplicate Books: All duplicate books will be chargeable at INR 500 per
book. A mail must be sent at support@keducon.com with the details of the
required books.
Request for Duplicate SD Cards/Tablets:
1. SD cards will be chargeable at INR 1500. Once the new SD card is used, the
original SD card will not be functional. Mail to be sent to support@keducon.com
2. The 10.1-inch Lenovo Tablet (Model: 10 X103F, MFG Year:-Apr’17) can be bought at an
additional INR 8000. Mail to be sent to support@keducon.com
5. Rights of Use to Information, Website, and Documentation
1. The right to use the services of the Website is on revocable license/permission granted by the
KELPL to the User. The License is non-exclusive and non-transferable, which may not be
sublicensed to use the information, website and documentation made available to the User on or via
the Website to the extent agreed or in the event of no such agreement to the extent of the purpose
intended by KELPL in making same available to the user on the terms and conditions contained
herein. Except the usage of the services during the license period, the registered users shall not have
any right or title over the Website or any of its contents.
2. If you provide any information that is untrue, inaccurate, not up-to-date or incomplete, or if KELPL
has reasonable grounds to suspect that such information is untrue, inaccurate, not current or
incomplete, KELPL has the right to suspend or terminate your account and refuse any and all current
or future use of the services (or any portion thereof.
3. Information, data and documentation may not be distributed by the User to any third party at any time
nor may it be rented or in any other way made available. Unless such is allowed by mandatory law,
the User shall not modify the website or documentation nor shall it disassemble, reverse engineer or
decompile the website or separate any part thereof.
4. All prices are subject to change without notice. Every effort has been made to ensure accurate pricing
of the Product/Service’s featured on our website. In the event a part or accessory is ordered and the
listed price has changed, you will be notified prior to the processing of your order. Purchase "as is."
You agree that all Products/Service’s purchased by you through this website are provided under
warranties, if any, of the manufacturer only, and not by KELPL. All Product/Services are provided by
KELPL on "as is" basis with no representations or warranties of any kind from KELPL.
5. Except for Private use and non- commercial use, none of the Contents may be copied, reproduced,
distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted,
recorded, in any manner, photocopied, or reproduced without prior written consent of KELPL. Any
other use of materials on this website, including any commercial use, reproduction for purposes other
than that noted above, modification, distribution, or republication without the prior written consent of
KELPL is strictly prohibited and may violate copyright or trademark laws.

6. Duties of the User
1. KELPL can ask for student/user’s photograph, roll number etc. KELPL reserves the right to use the
photograph for publicity in case the student/user secures position in Board exams / succeeds in
Entrance Exams. The student/user should also staple three extra photographs with the form.
2. Student/users enrolled with KELPL will have to provide photocopy of Admit Card of Medical Entrance
Exams as soon as they receive admit cards from the exam conducting body.

3. KELPL reserves the right to make any alteration in its programs / venue / timing without any prior
notice to anybody. The decision of the KELPL will be final and binding on the student/users and the
parents.
4. In order to use the KELPL Services / Products, you further agree not to:
1. Use data and material for commercial gain (including, but not limited to teaching, group usage etc.).
The use of data and material for commercial gain is not permitted and is violation of the copyrights of
the KELPL.
2. Create a false identity or impersonate another person or entity in any way.
3. Restrict, discourage or inhibit any person from using the KELPL Services / Products, disclose
personal information about a third person on or through KELPL Services / Products / website or
obtained from KELPL Services / Products / website without the consent of such person or collect
information about Users of the KELPL’s website.
4. Undertake, cause, permit or authorize the modification, creation of derivative works, translation,
reverse engineering, decompiling, disassembling or hacking of any aspect of the KELPL Services /
Products / website or any part thereof, or attempt to do any of the foregoing, except and solely to the
extent permitted by these Terms, the authorized features of the KELPL Services / Products /
website, or by law, or otherwise attempt to use or access any portion of the Services other than as
intended by KELPL.
5. Gain unauthorized access to the Services, accessible to other Users' accounts, names or personally
identifiable information, or to other computers or websites connected or linked to the Services.
6. Remove, disable, damage, circumvent or otherwise interfere with any security-related features of the
website, features that prevent or restrict the use or copy of any part of the website or any content
accessible on or through website, or features that enforce limitations on the use of the website or any
content accessible on or through website.
7. Violate any applicable central law or state law or local laws or regulations or these Terms.
8. Assist or permit any persons in engaging in any of the activities described above. Any unauthorized or
prohibited use of the KELPL Services / Products / website or KELPL Content may subject the
offender to civil liability and criminal prosecution under applicable central law or state law or local
laws.
5. You represent, warrant, covenant and undertake that you shall not host, display, upload, modify,
publish, transmit, update or share any information on the Website, that:
1. Belongs to another person and to which you do not have any right;
2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic,
libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging,
relating or encouraging money laundering or gambling, or otherwise unlawful in any manner
whatever;
3. Harm minors in any way;
4. Infringes any patent, trademark, copyright or other proprietary rights;
5. Violates any law for the time being in force;
6. Deceives or misleads the addressee about the origin of such messages or communicates any
information which is grossly offensive or menacing in nature;
7. Impersonate another person;
8. Contains software viruses or any other computer code, files or programs designed to interrupt,
destroy or limit the functionality of any computer resource;
9. Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign
states, or public order or causes incitement to the commission of any cognizable offence or prevents
investigation of any offence or is insulting any other nation.
6. You further represent, warrant, covenant and undertake that your use of the Website shall not:
1. Violate any applicable local, provincial, state, national or international law, statute, ordinance, rule or
regulation;
2. Interfere with or disrupt computer networks connected to the Website;
3. Impersonate any other person or entity, or make any misrepresentation as to your employment by or
affiliation with any other person or entity;
4. Forge headers or in any manner manipulate identifiers in order to disguise the origin of any user
information;
5. Upload, post, transmit, publish, or distribute any material or information for which you do not have all
necessary rights and licenses;

6. Upload, post, transmit, publish or distribute any material which infringes, violates, breaches or
otherwise contravenes the rights of any third party, including any copyright, trademark, patent, rights
of privacy or publicity or any other proprietary right;
7. Interfere with or disrupt the use of the Website by any other user, nor "stalk", threaten, or in any
manner harass another user;
8. Upload, post, transmit, publish, or distribute any material or information which contains a computer
virus, or other code, files or programs intending in any manner to disrupt or interfere with the
functioning of the Website, or that of other computer systems;
9. Use the Website in such a manner as to gain unauthorized entry or access to the computer systems
of others;
10. Upload, post, transmit, publish or distribute any material or information which constitutes or
encourages conduct that would constitute a criminal offence, give rise to other liability, or otherwise
violate applicable law;
11. Upload, post, transmit, publish, or distribute any material or information that is unlawful, or which may
potentially be perceived as being harmful, threatening, abusive, harassing, defamatory, libellous,
vulgar, obscene, or racially, ethnically, or otherwise objectionable;
12. Reproduce, copy, modify, sell, store, distribute or otherwise exploit for any commercial purposes the
Website, or any component thereof (including, but not limited to any materials or information
accessible through the Website);
13. Use any device, software or routine to interfere or attempt to interfere with the proper working of the
Website;
14. Take any action that imposes an unreasonable or disproportionately large load on the Website
infrastructure;
15. Any interpretation of test results or study material other than as a tool of learning and enhancing
knowledge; or
16. The tests and exercises are created for you to test your understanding of concepts and are not to be
interpreted as a sample question paper for any examinations.
7. Any content uploaded by you on the Website shall be subject to relevant laws and may be disabled
and/or may be subject to investigation under appropriate laws. Furthermore, if you are found to be in
non-compliance with the laws and regulations, these terms, or the privacy policy of the Website,
KELPL may terminate your account/block your access to the Website and KELPL reserve the right
to remove any non-compliant content uploaded by you on the Website.
8. KELPL reserves the right to remove any content or links that allegedly infringes any other person's
copyright at any point of time
7. Intellectual Property
1. Notwithstanding the particular provisions in 5 of these Terms of Use, information, brand names and
other contents of the Website may not be changed, copied, reproduced, sold, rented, used,
supplemented or otherwise used in any other way without the prior written permission of KELPL.
2. Except for the rights of use and other rights expressly granted herein, no other rights are granted to
the User nor shall any obligation be implied requiring the grant of further rights. Any and all copyright,
patent rights and licenses are expressly excluded.
3. KELPL may, without charge, use any ideas or proposals stored by a User on the Website for the
development, improvement and sale of its Product/Service’s.
4. All the Contents on the website are proprietary to KELPL except the data / queries posted / uploaded
by the users.
5. All material available on the Website including but not limited to, its design, text, graphics, screen
shots, files and the selection and arrangement thereof is protected by copyright laws.
6. The owners of the intellectual property, copyrights and trademarks are KELPL, its affiliates or third-
party licensors. Any modification, copying, reproduction, republishing, uploading, posting, transmitting
or distributing any material on this Website including text, graphics, code and/or software is expressly
prohibited.
7. No recourse shall be taken against KELPL for any alleged or actual infringement or misappropriation
of any proprietary rights in your communications to KELPL. At any stage, if it is believed that the
contents appearing on this Website constitute copyright infringement of another person's rights, the
user may communicate the same to us.
8. Notice of Copyright Infringement: We are not liable for any infringement of copyright arising out of
materials posted on or transmitted through the Website, or items posted on the Website, by end users
or any other third parties. In the event, you have any grievance in relation to any content uploaded on

the Website, you may contact our Grievance Officer; or write at the following address: e-mailing at
support@keducon.com or can write to us at Keducon E-Learning Pvt. Ltd. 402,Sector
38A,Chandigarh India.
9. We request you to please provide the following information in your complaint: - (a) A physical or
electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of
the complaint. (b) Identification of the copyrighted work claimed to have been infringed. (c)
Identification of the material on our website that is claimed to be infringing or to be the subject of
infringing activity. (d) The address, telephone number or e-mail address of the complaining party. (e)
A statement that the complaining party has a good-faith that use of the material in the manner
complained of is not authorized by the copyright owner, its agent or the law. (f) A statement, under
penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the
complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.
8. Hyperlinks/‘Ask an Expert’ Section
1. The Website may contain hyperlinks to the web pages of third parties. KELPL shall have no liability
for the contents of such web pages and does not make representations about or endorse such web
pages or their contents as its own, as KELPL does not control the information on such web pages
and is not responsible for the contents and information given thereon. The use of such web pages
shall be at the sole risk of the User.
2. Some contents on the site may belong to third parties. Such contents have been reproduced after
taking prior permission from the said party and the copyright of such contents would remain
exclusively with the said third party. KELPL shall not be responsible for any mistakes which might
appear in such contents.
3. Please note that the answers under the section “Ask an Expert” or the tests/notes uploaded in the
'Upload Tests & Notes' sub-section may be uploaded by users directly. Therefore, KELPL will not be
liable for the content of the same.
4. Further, KELPL may certify an answer posted by a user to be correct or not. This however does not
mean that KELPL has checked whether the answer has or has not been copied by such user from
any other source without authorisation. KELPL shall surely look into any concern of this nature that is
brought to its attention.
9. Data Privacy Protection
For collection, use and processing of personally identifiable data of the User of the
Website, KELPL shall comply with applicable laws on data privacy protection and the
Website Data Protection Privacy Policy, which is available as per hyperlink on the
Website.
10. No Liability:
1. It is for the student/user to see whether he/she is eligible for a certain Boards/Entrance examination or
not. The KELPL does not hold itself responsible if a user/student's admission form cannot be
forwarded or is rejected by the examination body on any ground whatsoever. Such a user/student
cannot claim a refund of the whole or any part of the fee he/she has paid to the KELPL.
2. The responsibility of getting admission form forwarded to the examining body is that of the
user/student himself/herself or that of the Parents / Guardian.
3. It is the endeavour of KELPL to ensure that the information provided on the Website is accurate but
does not guarantee or warrant its accuracy, adequacy, correctness, validity, completeness or
suitability for any purpose, and accepts no responsibility with respect to the information on the
Website. Use of this Website, by implication, means that you have gone through and agreed to abide
by the Terms and Conditions and the Disclaimers of this Website. KELPL does not claim that the
information downloaded is up to date, correct and error free or that the servers that make KELPL site
available, are free of viruses or harmful components. Any reliance on the service or database
available through this service is at the user's own risk. Though due care has been taken to make the
database completely reliable and error-free, KELPL claims exemption from any liability arising out of
any such error in the data base.

4. KELPL disclaims all responsibility for any loss, injury, liability or damage of any kind resulting from
and arising out of, or any way related to:
1. Any errors in or omissions from the Website and its content, including but not limited to technical
inaccuracies and typographical errors.
2. Any third party websites or content therein directly or indirectly accessed through links in the Website,
including but not limited to any errors in or omissions there from.
3. The unavailability of this Website or any portion thereof.
4. The use of any equipment or software in connection with the Website by the user.
5. Keducon E-Learning Private Limited may also contact the user through SMS, WhatsApp, email,
and call to give notifications on various important updates. Therefore, user holds Keducon E-
Learning Private Limited non-liable for any liabilities including financial penalties, damages,
expenses, in case the user's mobile number is registered with Do Not Call (DNC) database.
11. Liability for defects of title or quality
1. Insofar as any information or documentation is made available at no cost, any liability for defects as to
quality or title of the information and documentation especially in relation to the correctness or
absence of defects or the absence of claims or third-party rights or in relation to completeness and/or
fitness for purpose are excluded except for cases involving wilful misconduct or fraud.
2. The information on the Website may contain specifications or general descriptions related to the
technical possibilities of individual Product/Services which may not be available in certain cases (e.g.
due to Product/Services’ changes). The required performance of the Product/Services shall therefore
be mutually agreed in each case at the time of purchase.
12. Other Liability, Viruses
1. The liability of the Website for defects in relation to quality and title shall be determined in accordance
with the provisions of these Terms of Use. Any further liability of KELPL is excluded unless required
by law, e.g. under the Act on Product Liability or in cases of wilful misconduct, gross negligence,
personal injury or death, failure to meet guaranteed characteristics, fraudulent concealment of a
defect or in case of breach of fundamental contractual obligations. The damage in case of breach of
fundamental contractual obligations is limited to the contract-typical, foreseeable damage if there is no
wilful misconduct or gross negligence.
2. Although KELPL makes every endeavour to keep the Website free from viruses, KELPL cannot make
any guarantee that it is virus-free. The User shall, for its own protection, take the necessary steps to
ensure appropriate security measures and shall utilize a virus scanner before downloading any
information, software or documentation.
3. 12 a) and 12 b) do not intend nor imply any changes to the burden of proof to the User's
disadvantage.
13. Limitation of Liability:
Under no circumstances shall KELPL be liable to any User for:
1. Loss, injury, claim, liability or damages of any kind resulting from the use of or the inability to use the
services / data in the Website, even if KELPL had been advised of the possibility of such damages
and regardless of the form of action, whether in contract, stated or otherwise.
2. Special, direct, incidental, punitive, exemplary or consequential damages of any kind whatsoever in
any way due, resulting from or arising in connection with the use of or the inability to use the Website
or its content / data.
3. Claim attributable to errors, omission or inaccuracies in or destructive properties of any information.
4. Any material downloaded and used shall be at the risk of the user and no services utilised by this
Website shall create any warranty. KELPL shall not be responsible, if any information/page is
downloaded from KELPL and after downloading complete/partial, text/information is
altered/removed/obscured contained therein.
5. KELPL and/or its respective suppliers make no representations about the suitability, reliability,
availability, timelines, of the products and services contained on the Website for any purpose. All
products, services are provided "as is" without warranty of any kind. and/or its respective suppliers
hereby disclaim all warranties and conditions with regard to this information, products, services
including all implied warranties and conditions of merchantability, fitness for a particular purpose, title
and non-infringement.

6. In no event shall KELPL and/or its suppliers be liable for any direct, indirect, punitive, incidental,
special, consequential damages or any damages whatsoever including, without limitation, damages
for loss of use, data or profits, arising out of or in any way connected with the use or performance of
the KELPL Website, with the delay or inability to use the KELPL Website or related services, the
provision of or failure to provide services, or for any information, software, products and services
obtained through the KELPL Website, or otherwise arising out of the use of KELPL Website, whether
based on contract, negligence, strict liability or otherwise, even if KELPL or any of its suppliers has
been advised of the possibility of damages.
14. Indemnification:
As a user of this Website, you agree to protect and fully compensate KELPL and its
domain's associates, such as, service providers and technology partners, from any and
all third party claims, liabilities, damages, expenses and costs, including, but not limited
to, all legal expenses, arising from your use of services on this domain, your violation of
the terms or your infringement by any other use of your account, of any intellectual
property or other right of anyone.
15. Third Party Advertising
There may be third party information, advertisement, and schemes displayed through
this Website. AESL disclaims, to the fullest extent permissible, the correctness, viability,
availability, merchantability or fitness of such information, advertisement and scheme.
AESL hereby declares that the advertisers and their clients etc. are neither its agent,
partner nor principal and AESL does not provide any guarantee or warranty or any
representation on behalf of any of the advertisers or their clients.
16. General:
1. KELPL tries its best, but does not guarantee that the services will be error free, or continuously
available, or that the service will be free of viruses or other harmful components.
2. This Agreement does not in any manner create any relationship whatsoever as between user and the
KELPL, either as a joint venture, partnership, employment, or agency relationship. Performance of
this agreement by KELPL is subject to existing laws and legal process in India, and nothing contained
in this agreement is in derogation of the rights of KELPL to comply with governmental, court and law
enforcement requests or requirements relating to your use of KELPL or information provided to or
gathered by KELPL with respect to such use.
3. Unless otherwise specified herein, this Agreement constitutes the entire agreement between the user
and KELPL with respect to the KELPL site and it supersedes all prior communications and proposals,
whether electronic, oral or written, between the user and KELPL with respect to the KELPL site.
4. KELPL can change terms of usage anytime.
5. KELPL reserves the right to make any change in its data/ material/Product/Services’ without any prior
notice to anybody.
6. In case of any dispute or difference between you and KELPL regarding the interpretation of these
terms and conditions, non-payment of any claim or any dispute arising out of or in pursuant to these
terms and conditions, the same shall be referred to sole Arbitrator who shall be appointed by Director
of Keducon E-Learning Private Limited .The proceedings shall be conducted at Chandigarh under the
provisions of Arbitration & Conciliation Act and the Courts at Chandigarh only shall have the
jurisdiction over the matter and/or for enforcement as the case may be. If an Arbitrator to whom the
matter is referred refuses to act or for any reason, does not enter the reference or after entering into
the reference proceedings are abandoned or kept in abeyance or not proceeded with, it shall be
lawful for the Director of Keducon E-Learning Private Limited to appoint another person to act as
Arbitrator in the manner aforesaid. Such person shall be entitled to proceed with reference from the
stage at which it was left by his predecessor, if both the parties consent to this effect, failing which the
Arbitrator will be entitled to proceed de novo.
7. It is also agreed between the parties that arbitration proceeding would be conducted in English only
and in no other language.

8. That the Parties agree that the present agreement shall be construed in accordance with the laws in
force in India and in the eventuality of any dispute or difference (including in the eventuality of
violation of the present agreement by any party) arise on any matter relating to or arising out of the
present agreement the same shall be referred to the Sole Arbitration as mutually agreed between the
Parties whose decision shall be final and binding upon the parties. The sole Arbitrator shall conduct
the arbitration proceedings at Chandigarh only. It is also mutually agreed between the parties that the
Parties would be entitled to invoke the present arbitration Clause during or even after the subsistence
and even after the present agreement has expired or been terminated etc.
9. Viewing of videos should be within reasonable limit. It is on discretion of KELPL to put limit on this.
10. KELPL, on its discretion, block access to any user without any prior notice
11. KELPL is not liable for any poor result of student/users
12. KELPL will try its best to prevent technical issues, portal downtime and mistakes in content, but it
cannot be held liable for those
13. You cannot copy, download or circulate the content by any means (print screen, download, video
recording etc.), it is violation of the copyrights of KELPL.
14. Any attempt to hack or gain unauthorized access is not permitted and is punishable under India Cyber
laws
15. The video lecture content has been delivered & recorded in a mix of English and Hindi medium for the
comfort and understanding of students from all quarters of the country. Any complaints, cancellations
or refund applications with respect to language of video lecture delivery will not be entertained.
Parents are advices to go through sample videos on www.keducon.com before they go ahead with
admission & fee payment
16. Once the course is purchased, no refund request will be entertained
17. Supplementary Agreements, Place of Jurisdiction, Applicable Law
1. Any supplementary agreement requires the written form.
2. The place of jurisdiction shall be Chandigarh, India.
3. The individual pages of the Website are operated and administered by KELPL and/or its affiliates. The
pages comply with the law applicable in INDIA where KELPL has its business residence. KELPL
makes no representation that information, data and/or documentation on the Website are appropriate
or available for viewing or downloading at locations outside India. If Users access the Website from
outside India, they are exclusively responsible for compliance with all applicable local laws. Access to
Website's information / documentation from countries where such content is unlawful is prohibited. In
this case and where User seeks to do business with KELPL, the User should contact the KELPL, at
its Chandigarh office.
4. These Terms of Use shall be governed by Indian Laws and all disputes relating to or in connection
with these Terms of Use or their subject matter shall be resolved in accordance with - the laws of
India, to the exclusion of its conflict of laws rules.
Admission Form Terms and Conditions
1. Incomplete forms will be rejected.
2. It is compulsory to attach self-attested photocopy of marksheet of last exam passed.
3. Once package fee, booking amount and/or instalment(s) have been paid, under no
circumstance a refund request will be entertained. Package once sold, cannot be
cancelled or taken back.
4. Video lectures have been delivered in a mix of English and Hindi medium for the
comfort and understanding of students from all quarters of the country. Rest of the
course content (reading material, quizzes etc.) is in English.
5. Students once enrolled any online subscription packages offered by KELPL cannot
claim for refund of amount or part of the amount; if he/she becomes disinterested during
the Package due to any reason whatsoever.

6. It is for the student to see whether he/she is eligible for a certain Board/Entrance
examination or not. The Company does not hold itself responsible if a student's
admission form cannot be forwarded or is rejected by the examination body on any
ground whatsoever. Such a student cannot claim a refund of the whole or any part of the
Price, he/she has paid to the Company.
7. It is compulsory for a student to attach/send a recent passport size photograph on or
along with the application form. Company reserves the right to use the photograph and
name of the student for publicity in all kinds of media, in case the student secures
position / rank or succeeds in any Board/Entrance Exams in India or any test at
international level.
8. The responsibility of getting admission form forwarded to the examining body is that of
the student himself/herself or that of the Parents / Guardian.
9. KELPL reserves the right to make any change in its package or terms & conditions
without any prior notice to anybody.
10. Any change of address or phone numbers should be notified to the iTutor Division
without any delay through a written application. If the dispatch is returned due to change
of address or any reason whatsoever, Rs. 500 will be charged for sending the dispatch
again.
11. If at any point of time, the Govt. further increases tax rate the extra amount of taxes
will be borne by the customers from the date of enforcement of the act by the Govt.
12. Students applied for with Aakash iTutor™ will have to provide photocopy of Admit
Card of All Entrance Exams as soon as they receive their admit cards from the
examining body.
13. KELPL’s Online Learning Packages can be accessed on PC, Laptop or Tablet PC
over internet (with available bandwidth of at least 1 mbps). Student should ensure that
he/she has got the right device with such internet connection.
14. End Use-The educational content on our website or SD card is Licensed Educational
Content for personal, single user, non-commercial use by students of that class only.
Without limiting the foregoing, the Licensed Educational Content shall not be used,
distributed or otherwise exploited for “commercial advantage or private monetary
compensation" under the End Use License. The following are types of uses that KELPL
expressly defines as "commercial use"
1. the sale or rental of (i) any part of the Licensed Educational Content, (ii) any derivative works based at
least in part on the Licensed Educational Content, or (iii) any collective work that includes any part of
the Licensed Educational Content
2. providing training, support, or editorial services that use or reference the Licensed Educational
Content in exchange for a fee or without a fee; and
3. sharing of KELPL’s Online content with the non-registered users, with or without a fee.
In case any use of the Licensed Educational Content on the KELPL’s website or SD card for
commercial use or in violation of End Use License comes to the knowledge of the KELPL, the KELPL
reserves the right to disable the user account, forfeit the entire fee/charges paid by that user till that
date and to initiate the initiate legal proceedings against misuse of the Licensed Educational Content
and the infringement of the Intellectual Property Rights (IPR) of the KELPL.

16. In case of any dispute or difference between you and Company regarding the interpretation of
these terms and conditions, non-payment of any claim or any dispute arising out of or in pursuant to
these terms and conditions, the same shall be referred to sole Arbitrator who shall be appointed by
Director Keducon E-Learning Pvt. Ltd. The proceedings shall be conducted at Chandigarh under the
provisions of Arbitration & Conciliation Act and the Courts at Chandigarh only shall have the
jurisdiction over the matter and/or for enforcement as the case may be. If an Arbitrator to whom the
matter is referred refuses to act or for any reason, does not enter the reference or after entering into
the reference proceedings are abandoned or kept in abeyance or not proceeded with, it shall be
lawful for the Director Keducon E-Learning Pvt. Ltd. to appoint another person to act as Arbitrator in
the manner aforesaid. Such person shall be entitled to proceed with reference from the stage at which
it was left by his predecessor, if both the parties consent to this effect, failing which the Arbitrator will
be entitled to proceed de novo.
17. If any customer fails to receive the device within 15 days from the date of dispatch, kindly inform
the KELPL telephonically or by writing an e-mail at support@keducon.com
18. KELPL may also contact the user through sms, email and call to give notifications on various
important updates. Therefore, User holds KELPL non liable for any liabilities including financial
penalties, damages, expenses in case the users mobile number is registered with Do not Call (DNC)
database.
Terms & Conditions for Referral Policy

Referrer will get INR 3000 or 5% of Course Purchased (by the Referred Student) whichever is lower and·
Referred student will get INR 3000 or 5% discount over and above ongoing discounts.
 Referred student should purchase a course within 30 days after being referred.·
 Referrer should be current or ex - student of KELPL·
 Referred should not be an ex-student of KELPL. Referred should be a new student in KELPL·
 Referred student can purchase any KELPL Digital course for the referrer to be eligible for referral bonus.·
 Referral code will not be entertained after the enrolment of the referred student is done.·
 If referred student opts for refund from the registered course or opts for transfer into a non-·
eligible course, then the referral bonus amount earned by the referee will be deducted from
the refund amount or transfer amount, respectively.
 In case of more than one referral of same student, the eligibility for referral bonus will be·
on first cum first basis.